Shipping Policy
Shipping Locations:
We currently ship within New Zealand only.
Processing Time:
Orders are processed within 1–3 business days after payment confirmation.
Shipping Methods and Delivery Times:
We use reliable courier services to deliver your order. Typical delivery times:
- Standard Shipping: 3–7 business days
- Express Shipping: 1–3 business days (if available)
Shipping Costs:
Shipping fees are calculated at checkout based on your location and chosen shipping method.
Tracking:
Once your order ships, you’ll receive a tracking number via email.
Delays:
While we aim to deliver on time, occasional delays due to courier issues or unforeseen events may occur. We appreciate your patience.
Lost or Damaged Packages:
Please notify us immediately if your order is lost or arrives damaged. We will work with the courier to resolve the issue.
Got questions? Check our FAQ page or contact us.
Let customers speak for us
from 22 reviewsThis beard oil is a really good quality product, there are lots of oils out there that don't keep my face moisturised. This is one of the best in that aspect, and both the scents smell really fucking good all day long. My beard is softer than its ever been, can't recommend this enough, I will be a regular customer!
Great product! easy to use, smells fucking good all day long, and provides a good firm hold. The peppered shore is my favourite scent so far!
Great product! easy to use, smells fucking good all day long, and has my beard and skin underneath feeling hydrated and soft. The peppered shore is my favourite scent so far!
Great quality products. The balm rubs in smooth and isn’t clumpy like some other brands. Fast delivery and excellent service.
The Peppered Shore beard butter is legit. The scent is great. Texture wise, it's smooth and easy to work in. Keeps my beard soft all day and doesn’t leave any greasy feel. Definitely one of my favourites so far. Rate it highly
The beard balm is solid. Holds everything in place without feeling heavy or greasy, and it’s got a great scent! Been using it daily and it’s made a noticeable difference, especially with flyaways.
Good stuff. Would definitely grab it again.
Really impressed with this beard oil. It smells good, feels great, and makes my beard a lot softer and easier to deal with. You can tell some real thought went into making it, not just a random mix of oils.
Definitely worth trying if you’re after something simple that actually works.
Love this product helps keep the rough beard nice silky soft and seductive
This beard butter is great. Wife loves the soft awesome smelling man fuzz. Thanks Rooted
Can’t recommend these products enough. Noticed a difference straight away. Will be ordering again!
Love this. Got the Peppered Shore, scent is fresh and natural, can really smell the tea tree and kawakawa. Been using it daily, beard feels soft, skin’s not itchy. Will get again.
Stopped my skin from being itchy from my luscious facial hair. Definitely a case of a balm in the palm…
I’ve used many other beard oils and this is the best. None irritating and gives my man hair the glow I have been dreaming off. Thank you Mr Rooted
Never been more excited to leave the house. Keeps my beard tidy and smelling nice all day
My beard has never looked better. Highly recommend the full kit!